Conrad Shanghai embraces AI to reduce food waste by over 45%

In the bustling heart of China’s largest city, Conrad Shanghai sets the benchmark for sustainable luxury in the hospitality industry. By embracing Winnow’s AI technology, the hotel has taken a significant step towards sustainability, reducing food waste by over 45% within just five months. This achievement not only highlights the hotel’s commitment to reducing its environmental footprint but also showcases the power of advanced technology in transforming operations

Tackling a Global Problem 

Food waste isn’t just a financial challenge; it’s an environmental crisis. The United Nations estimates that a third of all food produced is wasted, consuming precious resources and releasing harmful methane gas into the atmosphere. By adopting Winnow’s AI technology, Conrad Shanghai is directly addressing this global issue, helping to lower both their environmental impact and operational costs.

Leading the Charge in Sustainable Hospitality

Executive Sous Chef Tomson Shen of Conrad Shanghai uses Winnow’s AI-powered  system to get insights into waste patterns.  The insights generated allow Chef Shen and his team to refine menu planning and ordering processes, adjust portion sizes, and make the most of every ingredient. As a result, the hotel has successfully optimised food production and minimised waste without compromising on quality or guest experience. “I now know which foods are wasted more and can avoid waste during the ordering and preparation process,” shared Chef Thomson Shen.

Results:

• 8.8 tons of CO₂e saved annually
• 45%+ reduction in food waste volume
• $11,000 annualised savings in waste value
• 5,000 meals saved annually

Beyond Waste Reduction: Creativity in the Kitchen

Winnow’s technology didn’t just reduce waste—it inspired a creative shift in how the culinary team approached food preparation. Chef Shen utilised data insights to find innovative ways to repurpose ingredients, maximising their full potential. These efforts are aligned with Conrad Shanghai’s broader sustainability goals, including reducing carbon emissions, supporting local sourcing, and contributing to a greener future.

A Benchmark for Responsible Luxury

Conrad Shanghai’s partnership with Winnow is a testament to the transformative impact of AI in creating a sustainable future. As more hotels worldwide face the dual challenges of meeting guests’ expectations and addressing sustainability goals, Conrad Shanghai stands out as a leader, proving that technology and sustainability can co-exist to deliver a superior experience for both guests and the planet.