How Conrad Dubai cut food waste by 50% using AI insights

Located in the heart of Dubai’s vibrant financial and shopping district, Conrad Dubai is not just a five-star luxury destination—it’s a beacon of sustainability in the hospitality industry. By embracing Winnow’s AI-powered technology, Conrad Dubai has cut its food waste by 50%, proving that luxury and environmental responsibility can coexist seamlessly.

Driving Sustainability 

Conrad Dubai’s journey toward sustainability is spearheaded by Culinary Director Ilias Doulamis, who has leveraged Winnow’s insights to revolutionise the kitchen’s approach to waste reduction. "Winnow is a very powerful tool. It helps me make better decisions about inventory, portion sizes, and menu planning," Ilias explains.

By analysing detailed reports generated by Winnow, the team identifies waste patterns, the most discarded ingredients, and the financial impact of food waste. These insights drive changes in inventory management, portion control, and menu design, resulting in significant reductions in waste and operational costs.

Results:

• 50% reduction in food waste*
• 240 tons of CO₂e saved annually
• 140,000 meals saved per year
• $88,000 in annual savings on waste value

Understanding Guest Demographics

A key factor in Conrad Dubai’s success has been understanding and responding to guest demographics. Using Winnow’s analytics, the team discovered waste patterns linked to shifts in guest profiles. By monitoring this data, the team made immediate adjustments to menus, ensuring offerings were better aligned with the preferences of the guests at any given time. This not only reduced food waste but also enhanced the personalised dining experience that Conrad Dubai is known for.

Creative Culinary Innovations

Conrad Dubai’s commitment to sustainability extends beyond waste reduction—it’s about creating a zero-waste culture. The kitchen team repurposes surplus ingredients into innovative dishes, such as:

• Gazpachos, soups, and jams from leftover fruits and vegetables
• Infused oils and pestos made from herbs
• Desserts and croutons crafted from leftover bread

One standout creation, developed for Hilton’s Flavor and Flair competition, features white chocolate, dill, cucumber, and repurposed pumpernickel bread, exemplifying the hotel’s dedication to culinary ingenuity and sustainability.

A Vision for the Future

Conrad Dubai’s success demonstrates how technology and a strong sustainability culture can transform luxury hospitality. Looking ahead, the hotel plans to expand its zero-waste recipes, enhance local sourcing, and continue educating its team on sustainable practices. By prioritizing environmental responsibility, Conrad Dubai is leading the way in sustainable luxury, proving that innovation and commitment can shape a greener future.